🎯 What You'll Be Able To Do

• Apply foundational IT support concepts taught directly by Google's own instructional team
• Use industry-standard support and diagnostic tools through hands-on, scenario-based projects
• Build a professional portfolio you can show to prospective employers
• Meet the baseline skill requirements for entry-level IT support roles with no prior experience
• Earn a Google Career Certificate recognized across Google's employer hiring consortium

💼 Career Opportunities With This Course

• Computer Support Specialists — $41K–$101K (BLS)
• Network and Computer Systems Administrators — $63K–$155K (BLS)
• Retrieving data. Wait a few seconds and try to cut or copy again. — $67K–$168K (BLS)

Computer Systems Analysts (+8%, much faster than average) is the stronger growth story among the three if a growth-forward pitch is preferred. (BLS)

✓ Why This Fits Your Life

You're balancing work, family, and the goals you've been putting off. NU PACE is built for that.

• 100% Online, Self-paced — learn around your job and family
• 12-month access from the day you enroll
• No application, no prerequisites, no textbooks to buy

📚 Course Sequence

This course contains the following sequence of learning units/modules:

• Unit/Module 1: Technical Support Fundamentals
• Unit/Module 2: The Bits and Bytes of Computer Networking
• Unit/Module 3: Operating Systems and You: Becoming a Power User
• Unit/Module 4: System Administration and IT Infrastructure Services
• Unit/Module 5: IT Security Defense Against the Digital Dark Arts
• Unit/Module 6: Accelerate Your Job Search with AI

⏱ How Long It Takes

• Finish in as little as 7 week(s) at 20 hrs/wk
• Or 14 week(s) at 10 hrs/wk
• Total Course hours: 137 Hrs

🏆 What You'll Earn

• Certificate of Completion from National University PACE (awarded when all requirements have been met)
• 13.7 CEUs — PACE Continuing Education Units

🧩 Stack Your Learning Toward a Degree

This Course is eligible for credit for prior learning (CPL), allowing completed coursework to apply toward select undergraduate or graduate degree programs at National University.

• Earn credit towards a Bachelor of Science in Computer Science through the College of Business, Engineering, and Technology.

For more information and next steps, contact PACE@nu.edu.

📋 Requirements to Enroll

No application needed. All learners are eligible to enroll. There are no admission requirements. We recommend learners have a high school diploma or GED and basic computer skills.

📅 Access Timing

Learners will:

• Get access to their certificate courses approximately 1 hour from the date of enrollment.
• Have access to their certificate courses for up to 12 months from the date of enrollment.

💵 Refund Policy

We want all of our students to have a positive and rewarding learning experience. If a student is not completely satisfied, we offer a refund policy.

To be eligible, submit a written request with a valid reason within 9 calendar days of registering. The student must not have attempted more than 25% of the course.

Email PACE@nu.edu with your full name, student ID, and course name. Approved refunds are issued within 60 days.