[Technology]
CompTIA IT Support Technician Certificate
Build hands-on skills to install, configure, support, and troubleshoot computers, mobile devices, operating systems, and business networks.
Strengthen your technical foundation through practical security, hardware, software, and networking scenarios while preparing for the CompTIA A+ and Network+ exams.
Complete the program ready to approach common Tier 1 and Tier 2 support needs with a structured troubleshooting process and greater confidence.
π― What You'll Be Able To Do
- Install and configure computers, mobile devices, operating systems, and peripherals
- Diagnose and resolve hardware, software, operating system, and network issues
- Configure and support both wired and wireless business networks
- Apply foundational security practices to endpoints, user accounts, networks, and data
- Sit for the CompTIA A+ and Network+ certification exams with hands-on practice behind you, not just theory
πΌ Career Opportunities With This Certificate
- Computer Support Specialists — $41K–$101K (BLS)
- Network and Computer Systems Administrators — $63K–$155K (BLS)
- Computer Systems Analysts — $67K–$168K (BLS)
Computer Systems Analysts (+8%, much faster than average) is the stronger growth story among the three if a growth-forward pitch is preferred. (BLS)
β Why This Fits Your Life
You're balancing work, family, and the goals you've been putting off. NU PACE is built for that.
- Self-paced, 100% Online — learn around your job and family
- 12-month access from the day you enroll
- No application, no prerequisites, no textbooks to buy
β± How Long It Takes
- Finish in as little as 10.5 weeks at 20 hrs/wk
- Or 21 weeks at 10 hrs/wk
- Total Certificate hours: 209 Hrs
π What You'll Earn
- Certificate of Completion from National University PACE (awarded when all requirements have been met)
- 20.9 CEUs — PACE Continuing Education Units
π Requirements to Enroll
No application needed. All learners are eligible to enroll. There are no admission requirements. We recommend learners have a high school diploma or GED and basic computer skills.
π Access Timing
Learners will:
- Get access to their certificate courses approximately 1 hour from the date of enrollment.
- Have access to their certificate courses for up to 12 months from the date of enrollment.
π΅ Refund Policy
We want all of our students to have a positive and rewarding learning experience. If a student is not completely satisfied, we offer a refund policy.
To be eligible, submit a written request with a valid reason within 9 calendar days of registering. The student must not have attempted more than 25% of the course.
Email PACE@nu.edu with your full name, student ID, and course name. Approved refunds are issued within 60 days.
