MDX2122 - Frontline Manager: Teams and Groups
Course Description
[Business]
Frontline Manager: Teams and Groups
Practical training for first-level managers β supervision, coaching, communication, and team leadership.
π― What You'll Be Able To Do
- Run the day-to-day work of supervising a team.
- Coach individual contributors and apply progressive discipline.
- Match leadership style to the team and the moment.
- Navigate organizational culture as a new manager.
- Manage your time and the team's time effectively.
β Why This Course Is Worth Your Time
- 100% Online, Self-paced β learn around your job and family
- 12-month access from the day you enroll
- Entry-level skills β no prior experience required
- No application, no prerequisites, no textbooks to buy
β± How Long It Takes
- Total course hours: 3 Hrs
π What You'll Earn
- Certificate of Completion after finishing all course requirements.
- 0.3 CEUs β PACE Continuing Education Units
π Requirements To Enroll
No application needed. All learners are eligible. There are no admission requirements. We recommend learners have a high school diploma or GED and basic computer and internet skills.
π Access Timing
Learners will:
- Get access to this course approximately 24-48 business hours from the date of enrollment.
- Have access to this course for up to 12 months from the date of enrollment.
π΅ Refund Policy
We want all of our students to have a positive and rewarding learning experience. If a student is not completely satisfied, we offer a refund policy.
To be eligible, submit a written request with a valid reason within 9 calendar days of registering. The student must not have attempted more than 25% of the course.
Email PACE@nu.edu with your full name, student ID, and course name. Approved refunds are issued within 60 days.
Applies Towards the Following Certificates
- Frontline Manager Certificate : Frontline Manager Certificate
