10 Courses Required

[Business]

Frontline Manager Certificate

Train new and aspiring first-level managers — nine courses plus a Dragonfly team-leadership simulation, in one focused certificate.

⏱ DURATION: 3-4 weeks at 10 hrs/wk | πŸ“š TOTAL HOURS: 34 Hrs | πŸŽ“ CEUs: 3.4 CEUs | πŸ’΅ COST: $675

🎯 What You'll Be Able To Do

  • Run the day-to-day work of supervising a team.
  • Coach individual contributors and apply progressive discipline.
  • Communicate clearly across teams, peers, and senior leaders.
  • Match leadership style to the team and the moment.
  • Navigate organizational culture and time pressure as a new manager.
  • Lead a simulated team at Dragonfly — practice before doing it for real.

πŸ’Ό Career Opportunities With This Certificate

  • First-Line Supervisor / Frontline Manager — $40K–$110K (approx.) (BLS)
  • Operations Manager — $60K–$200K (approx.) (BLS)
  • Human Resources Specialist (People Manager Path) — $45K–$110K (approx.) (BLS)

Frontline managers make up ~60% of management ranks and directly supervise ~80% of the workforce — formal training closes a well-known development gap. (BLS)


βœ“ Why This Fits Your Life

You're balancing work, family, and the goals you've been putting off. NU PACE is built for that.

  • 100% Online, Self-paced — learn around your job and family
  • 24-month access from the day you enroll
  • No application, no prerequisites, no textbooks to buy

⏱ How Long It Takes

  • Finish in as little as 2 weeks at 20 hrs/wk
  • Or 3-4 weeks at 10 hrs/wk
  • Total certificate hours: 34 Hrs

πŸ† What You'll Earn

  • Certificate of Completion from National University PACE (awarded when all requirements of all included courses have been met)
  • 3.4 CEUs — PACE Continuing Education Units

πŸ“œ IACET CEU

This Certificate is approved to award Continuing Education Units (CEUs) in accordance with the IACET standards for high-quality continuing education and training.


πŸ“‹ Requirements to Enroll

No application needed. All learners are eligible to enroll. There are no admission requirements. We recommend learners have a high school diploma or GED and basic computer skills.


πŸ“… Access Timing

Learners will:

  • Get access to their certificate courses approximately 24-48 business hours from the date of enrollment.
  • Have access to their certificate courses for up to 24 months from the date of enrollment.

πŸ’΅ Refund Policy

We want all of our students to have a positive and rewarding learning experience. If a student is not completely satisfied, we offer a refund policy.

To be eligible, submit a written request with a valid reason within 9 calendar days of registering. The student must not have attempted more than 25% of the course.

Email PACE@nu.edu with your full name, student ID, and course name. Approved refunds are issued within 60 days.


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